Rich sees research as a tool for social innovation and change – to find new ways of bringing people who are on the edge of society to live within community as full and equal members. He is the Co-Director of the Centre for Community-Based Research and has been involved in many (over 130) community-based research and knowledge mobilization projects. This breadth of work has included multi-partner research initiatives, community mobilization, program/systems change evaluation, and needs assessment with direct policy impact. These projects have focused on a range of issues including immigrants and refugees, community mental health, disabilities, family support, and faith and justice.